Angliadna Reviews

Excellent service....Test kit arrived on time and results were prompt.

Excellent customer service. I will always recommend you.

Very nice service i will use it again

Got tests okay, but no results. Still awaiting day 2 and day 5 on day 9. Have been in communication with customer care via messenger since day 3, they have been lovely but unable to resolve it. What a waste of time.

My letter to them (still have no answer):
"Your service is a fraud and I would like to receive the amount i paid you back on my account.
On 5th of April I have ordered day 2/8 covid test from you. The first thing I noticed was that you didn't displayed any delivery address in your order confirmation letter. I had to contact you by phone and later been asked to send you an email to tell you the address for the delivery...I wonder what would happen if I didn't?
My quarantine started on 7th of April and on the 8th (the second day) I didn't receive any test still.
On 8th of April I called you by phone waiting 23 minutes to be answered and the person told me that the test will be sent "soon"...
I have received the "day 2" test on the 10th of April - the day 4 of my quarantine! The late date prevented me to make "test to release" because I didn't know the result of my "day 2" test still..
After I waited for the result three days I called you by phone on 13th of April and been kept on your line 35 minutes!!! before been answered.
The person answered didn't explain why i have no result still and used same routine apology that you "have been busy". I told him that the next day- 14th of April is my day 8th of quarantine and I expect the second test to arrive on time. He promised me that will happen.
None of that happened.
I have received the result of my "day 2" on 16th of April - 6 days after the test, and demanded by a call...
Today is 20th of April. Six days after the "day 8" test date and four days after I have finished my quarantine,and I am still waiting for your test...
Don't bother to send any. Obviously there is NO POINT.
No more calls and emails. I am sick to lose my time with you.
Just refund the 169.00 pounds you have taken from me because you didn't deliver the service promised!
I will give you one week time.
I am deeply frustrated of your froud and I will contact the authorities and media in case you refuse to do so ."

If I could give them minus stars I would. I booked a day 2 and day 8 test my husband book a day 2,5 and eight. Our second tests were due to arrive yesterday, I called at 5 pm to be told I would receive them by 7pm (not much good when the last postal collection goes at 6.30pm)...... although we were assured they were out for delivery we received nothing. I have currently been on hold for 45 minutes trying to speak to someone about it. Absolute shower!!!

Don't buy any service from this rubbish company. They don't response to your email or message at all!! And even close the Facebook Page Comment function and change to name to "Co" in order to avoid any responsibility!!

DO NOT USE! Terrible....late tests (did day 2 on day 5!!), barely any response, took days to get back to us, no email to let us know our order would be late, no email to say sorry - took us to chase them days after the tests were late! Put simply....they can't fulfil and should not be working in SUCH an important role, on behalf of the UK Government!

Bought a service (travel kit) I havent received the tests. I believe that this is a scam.
If youbdo business with them, be ready to be scammed.
They are very smart dealing with reviews. They block facebook comments and they changed their name here on trust pilot.
I hope that this company cease to exist soon.

Wow, excellent company for tests, also cheapest I found, which helps for my business. I had to have PCR test with this company a couple of months ago in an emergency as another company failed to get my test done in time, I got my result back in 24hrs!
I returned to UK last week, there was an initial hiccup with getting my 2/8 day kits, which arrived on day 2 but late in the evening due to the post. I had called early in the afternoon as managed to get through on the phone, I was told it was a temporary delay in getting them out, looks like they were they were only recently approved, as I couldn't book 2/8 day few weeks ago when I asked. I'm assuming they have been inundated with people travelling to the UK and wanting to pay less, Anyway have ordered kits for my business partner who is returning next week, will deffo be using again in a few weeks but have made sure to order in advance.

This is a Scam, Covid tests are not arriving and no one answers the phones or reply to emails.

After booking the travel test package for my return to the UK, 10 days before I was due to travel (leaving plenty of time for delivery issues). On arrival home there was no delivery, or on day 1 of my isolation. I have phoned 6 times and been on hold for 20 + minutes - they don't have anyone on the phone lines as no-one ever answers - its a con. they say on email to allow 24-48 hours to reply - this is unacceptable considering you are supposed to test on day 2 of isolation. a wholly unprofessional and frankly borderline illegal operation that has somehow become a government contractor. a disgusting money grab taking advantage of those needing to travel back to the UK from abroad, I haven't seen greed like it before.